What is JOC?

  • JOC is Efficient

    The Most Collaborative Project Delivery Method

What is Job Order Contracting?

Job Order Contracting (JOC)  is a project delivery method utilized by organizations to get numerous, commonly encountered construction projects done quickly and easily through multi-year contracts for a wide variety of renovation, repair and minor construction projects. JOC is most commonly used to clear deferred maintenance backlog, perform rapid response recurring project needs, and construct renovation projects.

A Job Order Contract is a competitively bid, fixed price, multi-year construction contract based on established or published unit prices via a construction unit price book (UPB) or a price list with a multiplier (termed coefficient) applied to the unit prices. The unit prices are used to price construction tasks associated with the scope of work.  These are often  referred to as construction catalogs or automated cost databases.  The contract is an IDIQ or indefinite delivery indefinite quantity contract for on-call construction services.  The contract serves as an umbrella contract with a potential maximum amount of work over a specified term such as annual or multi-year term.

Today, JOC has a 31-year record of implementation within the United States Department of Defense. Currently, there are thousands of successful contracts going by the JOC name or by delivery order contracting (DOC), task order contracting (TOC), on-call construction (OCC), IDIQ contracts, and its Defense counterpart of simplified acquisition of base engineering requirements (SABER).

Why Use JOC?

With an emphasis on partnering and team work between owners and contractors, JOC provides the methodology to execute a wide variety of indefinite delivery, indefinite quantity, fixed-price, multiple simultaneous orders for renovation, rehabilitation and repair work for large facilities and infrastructures.

JOC work can begin between 55-65% faster than traditional contracting methods. Since the contractor is already under contract and on-call, the traditional procurement time is decreased. Studies have shown that the average procurement time for projects using the traditional system was as much as 82% longer. The nature of JOC having rapid deployment and full transparency provides facilities with shorter project duration, accurate and accountable expenditure documentation, and quality work since each contract is performance driven.

The awarded job order contractor is driven to generate the most responsive and quality performance in order to be awarded additional projects since all JOC programs are perforamnce driven.  JOC is performance-driven resulting in public entities preference for adding JOC to their project delivery method options.

How Do I Select A Job Order Contractor

Job Order Contractors are specialized and are selected based on qualifications and performance as a best value procurement or lowest most qualified bid depending on local, state or federal statutes. A properly designed JOC program with a trained and experienced job order contractor functions seamlessly with performance, reliability, dependability and quality. The initial bid is a multiplier or coefficient applied to the unit prices in the unit price book (UPB) or list of unit prices. Most public entities utilize a published cost database as their UPB while others may utilize their own internal costa data as their unit price list. Since JOC serves as a tool to work within budget and time constraints, entities usually procure their own long-term contracts or piggy-back. When the delivery method is only needed for a few projects each year, sometimes cooperative purchasing contracts are utilized.

The job order contractor provides on-call construction services from concept to close-out. Industry research indicates that selecting your contractor based on best value to your team and facility needs will yield the most efficient results. JOC is a program not a project so selecting your partner for success is imperative.

Who Uses Job Order Contracting?

Federal agencies were the innovators and original implementers of job order contracting. Revised local procurement laws over the years have enabled other public entities the ability to access the project delivery method including:

  • State Agencies
  • Universities & Colleges
  • K-12 Campuses
  • Cities & Counties
  • Public Healthcare Institutions
  • Public Works Departments
  • Water & Wastewater Facilities
  • Correctional Facilities
  • Transportation Agencies

Over 85% of United States CONUS Air Force Defense Agencies use Job Order Contracting

what is JOC

Benefits of JOC

  • More Projects Completed On-Time and On-Budget – Collaborative information sharing, detailed project scopes, and proven processes speed project delivery
  • Cost Savings & Enhanced Cost Visibility – More dollars spent on actual construction combined with standardized cost information
  • Long-Term Relationships – Development of a partnership relationship based on performance with JOC contracts averaging 3-5 years
  • Reduced Deferred Maintenance Backlog – More projects are completed simultaneously per year at predetermined prices
  • Fewer Change Orders – Better communication improves project scope development and yields elimination of contractor-driven change orders
  • Reduced Legal Fees – Virtual elimination of legal disputes due to collaborative process and understanding of requirements
  • Transparency – Each project cost is developed via line item estimates/costs from the unit prices yielding full transparency
  • “Best Management Practice” Deployment – Collaborative and LEAN practices are supported and embedded within the proper processes and recent technology
2015 JOC Report

Recent National Research Study Results

99% of facility owners recommend JOC.
96% of JOC projects are completed with satisfactory results.
87% of JOC projects are delivered on time.
91% of JOC projects are delivered on budget.
24% administrative cost savings by using JOC instead of traditional delivery methods (Owners estimated average).
30% increased transparency, compared to other delivery methods.


– Source: Job Order Contracting Performance, 2015 Industry Survey, 2016 Summary Report, Arizona State University (ASU), Performance Based Studies Research Group (PBSRG)

If you would like more detailed information or assistance from CJE, please contact the Executive Director at endres@jocexcellence.org.

JOC Testimonials

Kelman, Administrator Office of Federal Procurement Policy

“We thank the procurement and program officials from the major departments and agencies, as well as industry officials…”

Kelman, Administrator Office of Federal Procurement PolicyU.S. Department of Defense
Houston Airport System

“Job Order Contracting (JOC) has been the single most highly adaptable and reactive means for performing most of the annual construction and repair projects at the Houston Airport System. This delivery method has allowed HAS to get numerous projects completed in a simple and expeditious manner through multi-year contracts.”

Houston Airport SystemCity of Houston, Texas
Jordan Cassell & Linda Gilday

Job order contracting is designed to provide more responsive facility maintenance and repair and minor construction. It is in­tended to significantly reduce engineering and procurement lead-times by award­ing a competitively bid, firm-fixed-price, indefinite-quantity, multi-task contract to a single general contractor. Job order contracting was implemented Army-wide in 1988, and it has proved a responsive and efficient method for accomplishing quality project work.”

Jordan Cassell & Linda GildayLogistics Management Institute, VA
Holland

“We have been using Job Order Contracting since 1999… Job order contracting allows for performing mul-tiple projects under a single umbrella contract.  This has many procurement advan-tages.”

HollandCalifornia State University